1. How to order?

After you decide to purchase, we will send you proforma invoice with our bank information,

bring this PI to the bank, and ask to make T/T for the payment. For single set, your machine can be ready within 30-45 days after we getting the payment, we will send to the port and deliver to you by sea. 

2. What payment terms do you accept?

Paypal, T/T, D/A, D/P, L/C, cash, WestUnion, MoneyGram etc.

3. How long is your warranty period?

One year.

4. How does your factory do quality control?

Our factory has gained CE certificate and ISO certificate. " Quality is priority" we always pay great attention on quality controling from the begining to the end.

5.Packaging & Shipping

If load in full container, there is no packing. 

If load in LCL, there will be packaged ib plywood box.

6.How many pellet machine can you supply in a month?

We have many kinds of pellet machine now, include KL series pellet machine, MKL series pellet machine, HKL series pellet machine etc. We are sure that you could find the ideal pellet machine in our company.

7.When do you delivery the machine?

Normally, we deliver the pellet machine in 7-10 working days for sample. If the quantity is large more than a container, the lead time will be based on the quantity of actual order, while it will be ready within a month.

8.How to get to your factory?

Our company is located in Sanlihezi Village, Wenfeng Road, Laizhou, Shandong province, near Qingdao, if you arrive in Qingdao Liuting Airport, we can drive to Qingdao to pick you up to our factory.